Support for Academic Users
Online Support
Students
Students using Palisade software are eligible for e-mail or ticket support only.
Professors And IT Administrators
Faculty and staff running Palisade course licenses are eligible for telephone and e-mail support.
Full Academic Versions
Faculty and staff using full academic versions of Palisade software with current maintenance are eligible for support.
If you are an instructor using @RISK, DecisionTools Suite, or other software as part of a course, you will automatically receive the latest version when you renew your course license. If you have a non-expiring academic copy with current maintenance, click here to request free updates and upgrades.